Terms and conditions

Cancellation

Here at SuperJeep.is, we kindly ask that all cancellations be made by phone or email with as much notice as possible. However, in accordance with business practices in Iceland, we reserve the right to charge cancellation fees as follows:

  • A full refund if cancellation is made at least 48 hours prior to departure
  • No refund if cancellation is made within 48 hours of departure

Complaints

For those who wish to make a complaint following a tour with SuperJeep.is, we ask that all complaints be made within 7 days of the tour, otherwise possible compensation is not valid.

Other

We reserve the right to alter tours due to weather or road conditions or any other circumstances out of our control. This includes cancellation at any moment during the tour to ensure the safety of our clients and staff.

We also do not take responsibility for injuries, accidents or death caused by the client’s negligence, acts of third parties or exterior circumstances such as weather, natural occurrences or other similar causes.

Insurance

SuperJeep.is advises all of its clients to purchase insurance before taking any of its tours.

Validity of Prices

We reserve the right to change prices already quoted or published in our price lists without notice in the event of currency fluctuation, government taxes, or due to any other cost increases that are outside our control. Any eventual changes in rates will not be made with less than 8 weeks’ notice prior to arrival.

Payment

We will send you a confirmation email once you have made the booking. The full amount will be charged to your card as soon as the booking is confirmed.

However, if you wish to set up a payment plan, please contact customer support and we will be happy help.

If you have any questions about the payment process, please use the contact form here.

Privacy & Cookies

superjeep.is uses cookies to improve performance and enhance the user experience for vsitors to our website. This policy clarifies how we do this and how cookies are managed, see more: https://www.superjeep.is/privacy--cookies

Good to know

It is important to understand that in Iceland you can experience all four seasons in less than one day. It is vital to wear comfortable and appropriate clothing like waterproof, walking shoes, dress in layers to be able to enjoy the excursions to the fullest.

 

Superjeep App

Superjeep  has made every attempt to ensure the accuracy and reliability of the information provided on this app. However, the information is provided "as is" without warranty of any kind. superjeep does not accept any responsibility or liability for the accuracy, content, completeness, legality, or reliability of the information contained on this app.  No warranties, promises and/or representations of any kind, expressed or implied, are given as to the nature, standard, accuracy or otherwise of the information provided in this app nor to the suitability or otherwise of the information to your particular circumstances.  We cannot and will not guarantee that this app is free from computer viruses or anything else that has destructive properties.  We shall not be liable for any loss or damage of whatever nature (direct, indirect, consequential, or other) whether arising in contract, tort or otherwise, which may arise as a result of your use of (or inability to use) this app, or from your use of (or failure to use) the information on this app. This app provides links to other websites owned by third parties. The content of such third party sites is not within our control, and we cannot and will not take responsibility for the information or content thereon. Links to such third party sites are not to be taken as an endorsement by Superjeep of the third party site, or any products promoted, offered or sold on the third party site, nor that such sites are free from computer viruses or anything else that has destructive properties. We cannot and do not take responsibility for the collection or use of personal data from any third party site. In addition, we will not accept responsibility for the accuracy of third party advertisements. 

 

 

Customer reviews

We took this and other tours with Daytour (Ragnar) in 2004, we had a great time and it really made our holiday special. Everything was well organised in advance and it was much better than a coach tour as we got as much or little time at each place a...

Craig Tully, United Kingdom

More on facebook

This is an amazing tour and I highly recommend it. My girlfriend and I took the tour on September 29, 2010. There was a total of 4 people on the tour, so it was very personalized and informative. Ragnar was a great tour guide and very courteous and k...

Paul Murray, Canada

More on Tripadvisor